A Message from our Founder
To my Customers & Friends
Hello!
This is NOT a chance meeting. Our products were not just grabbed and thrown on line for your consideration.
EVERY SINGLE item in this online store, I have PERSONALLY had in my hands, worked with, and can recommend without any hesitation at all.....that's why we have a 100% Money Back Guarantee of every product that we sell. If it doesn't work, is defective in some or was damaged in shipment, YOU get your money back.
Here's what we WON'T do. We will not advance ship replacements. We will not advance refund but we WILL pay for a shipping label so you can return the product to us.
Having said that, there is this. There are people in the world that will buy something, take the parts out and then return things. We WILL check for this BEFORE we accept a return or issue a replacement or a refund.
Refunds will be sent to your account as a store credit if we find that the product is functioning properly. If it truly IS defective in some way, and not caused by you, then refunds are sent directly to the card you used to pay for the original purchase.
We've been at this for a LONG time. I'm 73 and this is NOT my first rodeo. AS crazy and it sounds, it's not even my fifth or sixth rodeo. This old horse & I have been around a long time. In fact, we pioneered online trading back in the late 80's and 90's, BEFORE the internet using community boards, etc.
I'd like you to feel comfortable in KNOWING that you and I have a connection. We're both in the business of getting what we want, and the sooner the better. I understand this, and trust me, I'm on the J.O.B.
Thank you for trusting us with your business, it means the world to my family.
And here's something you WON'T get at Amazon or any other place, here is MY EMAIL, the email I live on nearly 24/7. It's jwltrscott@gmail.com
Let me know how I can help you, that's MY job and I live it.
BTW, if you haven't met "Scotty" yet, go ahead and give him a chance, you'll be surprised at how well versed he is in our beloved hobby.
Thanks Again,
Jack Scott, CEO
Scott Radio & Electronics